Managing many client servers that host crucial applications, and sensitive data requires an MSP to ensure secure administrative access. Technicians require regular access to perform maintenance, updates, and troubleshooting on customer systems. Given the vital nature of these, ensuring secure login to client systems is paramount.
Client Access Management is Crucial to Prevent Threats
Protecting access to client resources begins with configuring Multi-factor Authentication (MFA). By adding an extra layer of security beyond passwords, MFA ensures that even if credentials are compromised, unauthorized access is prevented. Implementing MFA before technicians access critical systems protects them from cyber-attacks and adds a layer of check that is also useful when tracing audit logs.
Continuous management of these services requires MSP technicians to regularly log in to systems and servers on the client/customer network. To do this, admin accounts are shared within the MSP organization. The MSP organization is ultimately responsible for maintaining all accounts that allow access to client systems and servers.
Gain Visibility Over Privileged Client Accounts
Unified PAM MSP discovers and adds privileged accounts from the client network and stores sensitive data for each client organization in an encrypted repository with a strong database segregation. It integrates with a wide range of MFA tools like Duo, YubiKey, RADIUS-based authentication, and TOTP service providers like Google and Microsoft authenticator to enforce this an additional layer of security. Employees, client users, and technicians will have to authenticate through two successive stages before they get their hands on sensitive data and resources.
Resell and Offer Password Manager to Client Customers
Pushing password management solutions to clients is tricky – they may not be inclined to purchase it as a separate solution even if it forms a critical layer of cyber security. MSPs can instead it to the tech stack and push it along with the other important solutions.
