Starting the Securden Vault Service

• You can start and shut down the Vault service from the Windows Services Manager.
• Locate Securden Vault Service and start or stop it as required. This takes care of starting and stopping the dependent services too.

Note

You need not start Web Service – Securden Vault manually, as Securden automatically takes care of this.

Troubleshooting tips

1. The Vault Service/Web Service does not start automatically Ensure the following:

   • The Securden-cert.pem file must be present in the /Conf folder.
   • Web Service – Securden should be set to Manual.
   • Securden Vault Service needs to be set to Automatic (Delayed Start).