Configuring email notifications for privilege elevation requests

To enable email notifications for privilege requests in Unified PAM, you'll need to activate SMTP authentication on certain mailboxes by following the steps outlined below.

Step 1: Enable SMTP AUTH for Outlook User

Use the Microsoft 365 Admin Center to enable SMTP AUTH on specific mailboxes.

• Open the Microsoft 365 Admin Center (https://admin.microsoft.com/) and go to Users > Active users.
• Select the user, and in the flyout that appears, click Mail.
• In the ‘Email Apps’ section, click Manage Email Apps.
• Verify the authenticated SMTP setting: checked = enabled.
• When you are done, click Save Changes.

Step 2: Create App Password for Outlook User

You need to create a password under Mail Server Settings in Securden. You can refer to the document below to create the password. https://support.microsoft.com/en-us/account-billing/manage-app-passwords-for-two-step-verification-d6dc8c6d-4bf7-4851-ad95-6d07799387e9

Step 3: Configure Mail Server Settings in Securden

• Navigate to Admin >> General >> Mail Server Settings. You can give the values as mentioned below.
• SMTP Server Name (Hostname or IP Address): smtp-mail.outlook.com
  Connection Mode: TLS
  SMTP Port: 587
  Sender Email Address for Notifications: <Email-ID>
• Credentials
  Username: <Email-ID>
  Password: <Password created in Step 2>

Once the above steps are carried out, SMTP authentication will be enabled for those specific mailboxes.