Starting the PAM Service

• You can start and shut down the PAM service from the Windows Services Manager.
• Locate Securden PAM Service and start or stop it as required. This takes care of starting and stopping the dependent services too.

Note

You need not start Web Service – Securden PAM manually, as Securden automatically takes care of this.

Troubleshooting tips

1. The PAM Service/Web Service does not start automatically

Ensure the following:

• The Securden-cert.pem file must be present in the /Conf folder.
• Web Service – Securden PAM should be set to Manual.
• Securden PAM Service needs to be set to Automatic (Delayed Start).